NEED HELP?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Q: What sizes do you offer?

Available sizes range from S to XXXL in winter clothing​.

Q: Are your products true to size?

Most items are true to size, but a size guide is recommended.

Q: What materials are used in your clothing?

Premium cotton blends and interlock fabrics are used in winterwear.

Q: What are your shipping charges?

Shipping charges depend on location and order size.

Q: How should I care for and wash your clothing?

Use gentle machine wash or hand wash as per care instructions.

Q: Do you offer sustainable or eco-friendly products?

Sustainability details are not specified.

Q: How long does delivery take?

Delivery typically takes 3–7 business days.

RETURNS & EXCHANGES

Q: What is your return/exchange policy?

Returns and exchanges are accepted within a specified period if conditions are met.

Q: How can I initiate a return or exchange?

Contact customer support via the website to initiate the process.

Q: Are returns free, or do I have to pay for shipping?

Return shipping charges may apply unless stated otherwise.

Q: Can I exchange a product for a different size or color?

Exchanges for size or color are allowed if stock is available.

Q: What payment methods do you accept?

Payment is accepted via major credit/debit cards and COD.

Q: Can I change or cancel my order after placing it?

Orders can be modified or canceled before shipment.

Q: Do you have a physical store or just online?

MHW Clothing operates as an online store​

Q: Can I exchange a product for a different size or color?

Exchanges for size or color are allowed if stock is available.

Q: How can I contact customer service for additional help?

Reach out via the contact page on the website.